"David...Your fabulous service and genuinely helpful attitude are vary hard to find these days, but all together needed. Thank you!"
-- Barry Baker, Circuit Leasing Corporation
"Your help with the HIPAA paperwork saved me hundreds of dollars in medical expenses that my new plan originally declined."
-- Jim Barry, Bevelwise Media
"I have rarely worked with someone who provides such a high level of customer service."
-- Craig Wolff, Vice President, RenuServices
"Dave's knowledge and commitment continues to earn him our "Key Producer" status. He knows who to call to get issues resolved."
-- Amy Fox, Account Manager, Blue Cross Blue Shield
"Your attention to detail and fast follow-through has saved me thousands of dollars. My previous agent signed me up and then disappeared."
-- David Paver, ServiceMaster of Kent County
Benefit Consultation begins with our search of the insurance marketplace to find the best health, dental, life and disability plan that bridges your budget to the insurance needs of your employees and their families. Then, we share with you our historical insight of the claim processing capability, turn-around time, "reasonable & customary" fee schedules, and the pre-existing medical limitations language of the carriers under consideration. Finally, we frame the selected benefit plan with our service expertise so that your employees will truly appreciate - and value - the benefits your company provides.
Employee "Help Desk" is just that. We're the "on-call" benefits and claim advocate for your employees. We're there to answer their claim questions and assure them they will receive the largest benefit payment your plan allows.
The final piece of the partnership, Employer Administration Liaison, allows us to take on the role of your administrative liaison with the insurance carrier(s). If you have billing or benefit questions, you call us, not the insurance carrier. We handle the intricacies of employee benefit administration while you manage the day-to-day operations of your growing business.
As an affiliate of the Lighthouse Group, we're able to offer a full spectrum of Business and Personal Insurance throughout our many offices in Michigan.